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18 Months Seeking Answers: When Technology Fails, Who Protects the Individual?

Opinion graphic with the headline "18 Months Seeking Answers" beside a grid of 18 dots, the last one a dashed question mark

The beginning

In March 2025, I began designing an ambitious AI companion platform intended to change how technology supports everyday life.

By June 2025, I had submitted my proposal to a major artificial intelligence company.

What followed was something I never imagined.

I began experiencing unusual digital incidents involving missing conversations, disappearing photographs, apparent changes to dates and timestamps, failed communications and unexpected device behaviour.

I documented these experiences through screenshots, recordings, correspondence and formal complaints.

More than a year later, I am still searching for answers.

When asking questions isn’t enough

I initially believed that reporting my concerns and requesting access to my personal data would provide clarity.

Instead, I found myself navigating a complicated process involving technology companies, regulators and legal procedures.

During this period, I have:

  • Submitted formal data access requests.
  • Issued evidence preservation notices.
  • Reported concerns to the police.
  • Contacted data protection regulators.
  • Sought assistance from my Member of Parliament.
  • Approached legal organisations and advice services.
  • Sent formal correspondence requesting explanations and access to records.
  • Documented my experiences through screenshots, recordings and written evidence.

Despite these efforts, significant questions remain unresolved.

The questions nobody seems able to answer

Where do individuals turn when they believe their digital records are missing, incomplete or inaccurate?

Who is responsible for independently examining disputed records?

What happens when someone believes important evidence has disappeared?

And perhaps most importantly:

How can an ordinary individual establish the truth when the information they need is controlled by organisations far more powerful than themselves?

These questions extend far beyond my personal experience.

The human cost of seeking accountability

For more than a year, I have spent countless hours documenting incidents, reviewing records, contacting organisations and attempting to understand what happened.

This process has required persistence, time and considerable personal effort.

I never expected that developing an idea for technology intended to help people would lead me into a prolonged struggle over digital transparency and personal data rights.

Yet here I am.

Still asking questions.

Still seeking records.

Still waiting for satisfactory answers.

A wider problem for the AI industry

Artificial intelligence is advancing at extraordinary speed.

Companies are developing increasingly sophisticated systems capable of influencing how we work, communicate, make decisions and manage our lives.

But technological progress must be accompanied by meaningful accountability.

Individuals should have the right to access their personal information, challenge inaccuracies and seek independent examination when legitimate concerns arise.

Transparency should not be a privilege reserved for those with money, influence or legal representation.

It should be a fundamental expectation.

This is not about asking people to believe me

I recognise that unusual technical behaviour does not automatically establish deliberate interference or wrongdoing.

That is precisely why independent examination matters.

I am not asking anyone to accept every concern as proven.

I am asking for the opportunity to establish what happened through reliable records, appropriate disclosure and independent scrutiny.

There is an important difference between making an allegation and asking for evidence.

My objective remains the latter.

My message

I have contacted technology companies, regulators, police, elected representatives and legal organisations in pursuit of answers.

I have documented my experiences and continue to explore the appropriate legal and regulatory routes.

I do not believe individuals should have to spend years navigating complicated systems simply to understand what happened to their personal information.

If technology is powerful enough to shape our future, accountability must be strong enough to protect the people using it.

And until meaningful answers are available, I will continue asking the questions.